FREQUENTLY ASKED QUESTIONS
Q: Do you deliver and setup? Is there a charge?
A: Delivery and setup are included in the rental charge. It takes about 30 minutes to setup.
Q: Can I pick up the unit?
A: To ensure proper setup, we do not allow pick ups.
Q: How does the unit stay inflated?
A: Each unit has a blower connected. The blower requires electricity to run. A standard outlet is sufficient to run the blower. A generator will also work and is available for an additional fee.
Q: Can I use the unit at a park?
A: Yes; however, every park has different rules concerning inflatable usage. Some require an insurance waiver listing the park as an additional insured. There is an additional fee for this. We are a registered vendor for Belle Isle Park in Detroit.
Q: What is your policy for bad weather?
A: The unit cannot be operated in heavy rain or high winds. Once the unit is setup, there are no refunds. We will try to accomodate rescheduling as much as possible.
Q: Do you require a deposit for reservations?
A; Deposits are required and are non-refundable.